Scout Communicator
Product Configuration App by APG
Scout Communicator is a mobile app built to connect with APG’s Scout sensor, making it easy to configure devices in the field. With a clean, guided interface, users can complete setup and communication tasks without digging through a “how-to” manual. Because the app isn’t something users need to have open constantly, the experience is designed to be fast, focused, and frustration-free—just the tools you need, right when you need them.
Challenges
While the app is functional, its current design presents a few key challenges. The interface doesn’t clearly guide users through their first steps, leaving many unsure where to begin. Core actions are spread across multiple screens, creating unnecessary friction and extra taps. The visual design also lacks cohesion and polish, with a layout that wasn’t built with a designer’s eye. As a result, users would likely reach for the Scout device manual just to understand how to use the app—something the app itself should solve.
User Journey
Defining the user journey revealed where users were getting stuck and what they needed most. It was key to designing a smoother, more intuitive experience.
Onboarding
I introduced a clear onboarding screen. It highlights the first step in the setup process—connecting to a Scout device—setting expectations right away. This familiar UX pattern helps eliminate confusion, setting users up with clear direction and a sense of momentum right from the start.
Everything in One Place
The dashboard acts as the user’s home base—everything they need in one place. From here, they can see which Scout device they’re currently connected to, revisit past connections, and access all configuration and communication tools. It’s designed for quick navigation and clear visibility, so users can get to work without the extra clicks.
Charcoal Black
#282828
Industrial Orange
#FF9900
The app uses APG’s signature orange and black color palette to create a seamless connection with the brand. This not only makes the app instantly recognizable to users but also reinforces brand consistency across products and platforms—building trust and familiarity with every interaction.